Privacy Policy
Effective Date: March 25, 2026
Sei Labs Inc., a Delaware corporation, and its affiliates and subsidiaries (collectively, the "Company", "we", "us", "our"), operates this website and any other related website, app, or services that link to this Privacy Policy (this "Policy" or this "Privacy Policy"). The Company respects the privacy of its users and knows that privacy is important to you. This Policy informs you of how we collect, use, and disclose personal information when you interact with us on or through our websites, mobile applications, authorized social media sites and handles, and communications (such as emails) we may send (collectively our "Services"). This Policy forms a part of our Terms of Use. By using and interacting with us through the Services, you agree to the collection and use of information in accordance with this Policy and agree to be bound by the Terms of Use. If you do not agree to the Terms of Use, you may not use the Services.
Unless otherwise defined in this Policy, the terms used in this Policy have the same meaning as in our Terms of Use.
Information Collection
Types of Personal Information Collected
Depending on how you interact with the Services, we may collect the following information about or from you:
- Identifiers and contact information. We may collect contact information, such as your name, e-mail address, and any other information you submit when you contact us or other identifiers provided or transmitted incidental to your use of the Services (such as IP address, device ID, or browser ID, etc.).
- Technical and usage information. We may also automatically collect data that is capable of association with individual users or devices, such as traffic data, location data, logs, diagnostic data, and device and operating system information, browser information, network and ISP information, and usage and activity details about how you view and interact with our Services.
Sources of Personal Information
We collect personal information from various sources including data directly from you (intentionally or by automatic means when you interact with our Services), from third parties, and from public sources.
Use of Personal Information
We, and our authorized service providers or third parties use the personal information that we collect for various purposes, including:
- To provide and maintain our Service.
- To notify you about changes to our Service.
- To allow you to participate in interactive features of our Service when you choose to do so or to otherwise fulfill requests and/or contracts with you.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our Service.
- To monitor the usage, safety, and security of our Service and to protect against and stop unauthorized or unlawful use.
- To detect, prevent and address technical issues.
- To protect our lawful business interests.
- To send you marketing communications, promotional offers, newsletters, and other updates about our Services and related products, where you have provided your consent or where we otherwise have a lawful basis to do so, including but not limited to legitimate interests, contractual necessity, or compliance with legal obligations, as applicable under relevant law.
- For other purposes consistent with applicable law.
International collection and storage of data: We are a global company and will collect and process your personal information around the globe. Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction from where it was collected, and the applicable data protection laws may differ from those of your jurisdiction.
Disclosure of Personal Information
Personal information may be shared in the following circumstances:
Service Providers
We may disclose personal information to third-party service providers or contractors who use this information to perform services for us, such as hosting providers, auditors, advisors, consultants, security providers, customer service and/or technical support providers and other similar service providers.
Legal Requirements
We may disclose your personal information to law enforcement, government officials, or other third parties when we have a good faith belief that such action is necessary to comply with a legal obligation, such as a valid court order or subpoena, prevent or investigate possible wrongdoing in connection with the Service, prevent physical harm or financial loss, or to protect against legal liability.
Business Transfers
We may share personal information with companies or other entities in connection with a merger, acquisition, asset sale or other reorganization or sale, or for related diligence purposes.
To Protect our Legal Rights
We may disclose personal information where we believe it necessary to respond to claims asserted against us, to enforce or administer our agreements and terms, for fraud prevention, risk assessment, investigation and/or to protect our rights, property, or safety and that of our affiliates, partners, clients, customers and/or others.
For Other Lawful Purposes Consistent with this Policy
We may disclose personal information with your consent or for other purposes that are consistent with this policy and permitted under applicable law.
Marketing Communications
Where you have opted in or we otherwise have a lawful basis to do so, we may use your email address to send you marketing communications, including promotional offers, newsletters, and updates about our Services.
Opting Out
You may opt out of receiving marketing communications from us at any time by:
- Clicking the "unsubscribe" link included in any marketing email we send you; or
- Contacting us directly using the contact details set out below.
We will process your opt-out request promptly and within any timeframe required by applicable law. Please note that even after opting out of marketing communications, you may continue to receive transactional or administrative emails from us, such as order confirmations, account notices, or security alerts, as these are necessary for the operation of our Services.
Consent
Where required by applicable law, we will obtain your express consent before sending you marketing communications. You are not required to consent to receiving marketing communications as a condition of using our Services.
U.S. Users (CAN-SPAM)
All marketing emails we send comply with the CAN-SPAM Act. Each marketing email will clearly identify itself as a commercial communication, include our valid physical mailing address at 1201 Wilson Blvd, Floor 25, Arlington, VA 22209, and provide a clear and conspicuous mechanism for you to opt out of future marketing emails. We will honor opt-out requests within 10 business days of receipt.
Canadian Users (CASL)
If you are located in Canada, we will only send you commercial electronic messages where we have obtained your express or implied consent in accordance with Canada's Anti-Spam Legislation (CASL). You may withdraw your consent at any time by using the unsubscribe mechanism in any email or by contacting us directly.
European/UK Users (GDPR/UK GDPR)
If you are located in the European Economic Area or the United Kingdom, we process your personal information for email marketing purposes on the basis of your freely given, specific, informed, and unambiguous consent. You have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent, please use the unsubscribe link in any marketing email or contact us directly.
California Users (CCPA/CPRA)
If you are a California resident, you have the right to opt out of the sale or sharing of your personal information, including your email address, for cross-context behavioral advertising purposes. You may also have additional rights under applicable California law, including rights to know, delete, and correct personal information, subject to applicable exceptions and limitations. To exercise any applicable rights, please contact us at comms@seinetwork.io. We will respond to verifiable requests within the timeframes required by applicable law. The Company reserves the right to verify your identity prior to processing any request and to deny requests that cannot be verified or that are subject to applicable exceptions. Nothing in this section shall be construed to expand the Company's obligations beyond those strictly required by applicable law, and all rights described herein are subject to the limitations, exceptions, and conditions set forth under CCPA/CPRA and its implementing regulations.
Security of Data
We maintain reasonable procedural, technical, and physical safeguards designed to help protect against loss, misuse or unauthorized access, disclosure, alteration, or destruction of personal information you provide. Unfortunately, no transmission or storage of data is guaranteed to be completely secure. It may be possible for third parties not under our control to intercept or access transmissions or private communications unlawfully. While we implement appropriate technical and organizational measures to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. If you believe that your interaction with us is no longer secure, please notify us using the contact details below.
Links to Other Sites and Platforms
Our Services may contain links to other websites, plug-ins and applications that are not operated by us. If you click a third party link, you will be directed to that third party's site, which may allow third parties to collect or share data about you. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's Privacy
Our Services are not intended for — and we do not knowingly collect personally identifiable information from — individuals under the age of 18 ("minors"). If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately at legal@seinetwork.io. If we become aware that we have collected personal information from children without verifiable parental consent, we will take steps to remove that information from our servers promptly.
Changes to This Privacy Policy
We may update this Policy from time to time. Please check this page from time to time to ensure that you have read our up-to-date Policy. We will notify you of any changes by posting the new Policy on this page and updating the "Effective Date" at the top of this page. We will notify you of material changes to this Policy that affect your rights by email (if we have your email address) and/or by posting a prominent notice on our Service at least 30 days prior to the changes taking effect. Other changes to this Policy will become effective upon posting of the new Policy. Your continued use of the Services after any changes to this Policy constitutes your acceptance of such changes.
Contacting Us
If you have any questions or concerns about this Policy, including any requests to exercise your legal rights, please contact us using the details set out below:
Sei Labs Inc.
Email address: legal@seinetwork.io
For users in the European Economic Area and United Kingdom: You may have the right to lodge a complaint with your local data protection authority. We encourage you to contact us directly first so we can address your concerns promptly.